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Frequently Asked Questions
Service & Subscription
The CarWashFlow subscription is set for an initial period of 52 weeks. During this time, you can enjoy one wash per week at partner stations according to your plan. At the end of the 52 weeks, the subscription is automatically renewed, but you can cancel at any time from the app.
The Comfort subscription is linked to a single vehicle and cannot be shared. However, with the Family plan, you can register up to two vehicles from the same household and share the subscription.
Yes. The subscription is set for an initial period of 52 weeks. During this time, you benefit from one wash per week according to your plan.
Subscriptions are paid automatically via SEPA direct debit.
The PRO plan is designed for businesses and self-employed professionals. It provides one wash per week per vehicle, with no off-peak hour restrictions, and centralized billing.
The Flex plan lets you use CarWashFlow without a subscription. Simply pay for your wash through the app when you need it by scanning the QR code at the station.
The standard subscription allows one wash every 7 days. However, you can purchase an additional wash directly through the app if needed.
App & Usage
Yes. Your subscription is valid at all CarWashFlow partner stations. You can visit the carwash of your choice each week.
Off-peak hours are periods when partner stations have lower traffic. They may vary by carwash but are generally on weekdays during the day or outside peak hours. Exact times are shown in the app.
Each subscription allows one wash every 7 days. If the wash is not used during that period, it expires and does not carry over to the following week.
The CarWashFlow app has an interactive map that lets you see partner stations around you, their hours, and their services.
Yes. Simply open the CarWashFlow app and scan the QR code displayed at the station.
Check your internet connection and make sure your subscription is active. If the problem persists, you can contact support directly from the app.
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CarWashFlow
Clean mobility.
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